RAFALE RENT L.L.C. — COOKIE NOTICE

Last Updated: 27/11/2025

1. Introduction 

1.1 Rafale Rent L.L.C. (“Rafale”, “we”, “our”, or “us”) uses cookies and similar technologies on this website to ensure its proper functioning, enhance your browsing experience, and analyse website performance.

1.2 This Cookie Notice explains what cookies are, how Rafale uses them, and how you can manage your preferences, in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and Cabinet Decision No. 66 of 2023.

2. What Are Cookies

2.1 Cookies are small text files that websites store on your device (computer, smartphone, or tablet) to remember your preferences or previous activity.

2.2 They allow us to recognise your device, maintain secure sessions, and provide a consistent experience across visits.

2.3 Cookies may be “session cookies”, which expire when you close your browser, or “persistent cookies”, which remain until deleted manually or automatically after a set period. 

2.4 Rafale may also use similar technologies, such as pixels, web beacons, and local storage scripts, which serve comparable purposes. For simplicity, these are all referred to as “cookies” in this Notice.

3. Why We Use Cookies 

3.1 Rafale uses cookies to achieve the following purposes:

3.1.1 Essential functionality: to ensure that the website operates correctly, including login sessions, account access, secure payments, and subscription management.

3.1.2 Performance and analytics: to analyse how users interact with our website and improve its design, speed, and usability.

3.1.3 Preferences: to remember your language, region, and selected vehicle category for a smoother and personalised experience.

3.1.4 Marketing and advertising: to show relevant offers, measure campaign effectiveness, and limit repetitive advertisements.

3.1.5 Security: to detect, prevent, and respond to fraudulent or unauthorised activity.

4. Types of Cookies

4.1 Rafale uses the following categories of cookies on its website:

4.1.1 Strictly necessary cookies: These are essential for the website to function properly. They enable basic operations such as login, checkout, and secure payment processing. Without them, certain services may not be available.

4.1.2 Performance or analytics cookies: These cookies collect aggregated and anonymised information about how visitors use our website. They allow us to understand traffic patterns and improve our content and functionality.

4.1.3 Preference cookies: These cookies store your region, language, and other custom settings to enhance your future visits. 

4.1.4 Marketing cookies: These are optional cookies used, with your consent, to deliver relevant advertisements and measure marketing effectiveness. They may also enable sharing through social media platforms.

4.1.5 Unclassified cookies: These are cookies currently being reviewed with our technology partners and will be categorised once their function is confirmed.

5. Third-Party Cookies

5.1 Some cookies may be set by third-party providers whose services we use, including:

5.1.1 Google Analytics for website traffic analysis and performance optimisation. 

5.1.2 Meta Pixel (Facebook) for marketing analytics and campaign performance measurement.

5.1.3 Payment gateway providers to ensure secure transaction processing and fraud prevention.

5.2 These third parties process information under their own privacy policies and in accordance with the UAE Personal Data Protection Law.

5.3 Rafale ensures that all third-party partners are contractually bound to comply with applicable data-protection and confidentiality requirements.

6. Managing Your Cookie Preferences 

6.1 You have full control over the use of cookies on your device.

6.2 You can manage or withdraw your consent at any time through one of the following methods:

6.2.1 Through the Rafale website: By clicking the “Manage Cookies” link available in the footer of each page, you can adjust your consent settings. You may choose to accept all cookies, reject non-essential cookies, or allow only specific categories.

6.2.2 Through your browser settings: You can also control or delete cookies through your browser. The instructions vary depending on your browser:

a) Google Chrome: Settings → Privacy and Security → Cookies and Site Data

b) Safari: Preferences → Privacy → Cookies and Website Data

c) Edge or Firefox: Settings → Privacy and Security → Cookies

6.3 Please note that disabling strictly necessary cookies may affect essential website functions, including your ability to log in, complete a subscription, or make payments.

7. Retention of Cookies

7.1 Cookies are stored for as long as necessary to fulfil their purposes and are automatically deleted or anonymised after the retention period.

7.2 Performance and preference cookies are typically stored for up to twelve (12) months, while marketing cookies are retained for no longer than six (6) months unless you delete them earlier.

7.3 Your consent settings will be saved for twelve (12) months, after which you will be asked to review your preferences again when visiting the website.

8. Legal Basis for Processing

8.1 Under Articles 5 to 8 of the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), Rafale must obtain explicit consent before storing or accessing any non-essential cookies on a user’s device.

8.2 Strictly necessary cookies do not require consent, as they are essential to deliver the services you request, such as logging into your account, managing subscriptions, and processing secure payments.

9. International Data Transfers

9.1 If cookie-related data is processed or stored outside the United Arab Emirates, Rafale ensures that such transfers comply with the PDPL and applicable Cabinet Decisions.

9.2 This includes implementing contractual and technical safeguards to ensure your data remains protected to a standard equivalent to UAE law.

10. Updates to This Notice

10.1 Rafale may amend this Cookie Notice from time to time to reflect changes in technology, applicable law, or our operational practices.

10.2 When updates are made, the revised version will be published on this page with the updated “Last Updated” date appearing at the top.

10.3 We encourage you to review this Notice periodically to stay informed of how we use cookies and your rights.

11. Contact Information 

11.1 If you have any questions, comments, or concerns regarding this Cookie Notice or our data-protection practices, you may contact us using the following details: 

Rafale Car Rental L.L.C.
Office No. 5, I-SH-371, Dubai Industrial City, Saih Shuaib 2, Dubai, UAE
Telephone number : +971 58 575 9320
Email: help@rafale-rent.com
Website: rafale-rent.com  

By clicking “Accept All”, “Allow Cookies”, or by continuing to browse Rafale’s website, you acknowledge that you have read, understood, and agreed to the use of cookies as described in this Cookie Notice and in Rafale’s Privacy Policy.